POLICY AGREEMENT

Please arrive 5-10 minutes before your scheduled time (15 minutes prior for first-time clients). This provides time to determine the best session plan for you at each visit, while allowing for an unhurried experience.

If you are late, you will have the time remaining in your scheduled appointment for your massage, extension may not be possible. You will be charged the full price of your scheduled session.
If you are going to be more than 15 minutes late, please call Dream Massage at 403-821-5415.

We appreciate 24 hours notice for any changes to your scheduled appointment. A 50% charge will be applied for cancellations without 24 hours notice. If you need to cancel/reschedule, please call Dream Massage at 403-821-5415.

Clients who fail to show for a scheduled appointment will be charged 100% of the cost of the scheduled session. If a client fails to provide adequate notice multiple times (2 or more), he/she may be asked to pre-pay for future services. It is important that our massage therapist(s) be compensated for reserved time slots.

OTHER MASSAGE POLICIES

There are no age restrictions; however, clients under 18 must have a guardian present.

INFORMED CONSENT

The Treatment plan will be discussed with you prior to your scheduled session. During your first visit with us you will receive a copy of the massage therapy policies and will be asked to sign the consent statement that you have read, understand and agree to comply with the professional massage therapy policies and procedures.
Clients who we have not seen for at least a year also will be asked to fill out this form again.

SCOPE OF PRACTICE

Dream Massage therapists are licensed professionals
Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.
Massage Therapists do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor's supervision. The massage therapist is required to refer you for diagnosis and to follow recommendations of your physician.